Re: knowledge base stuff

From: kinkie <>
Date: Thu, 1 Mar 2007 10:13:43 +0100 (CET)

> On Thu, Mar 01, 2007, kinkie wrote:
>> > Something I've been meaning to do for a while is assemble a knowledge
>> base
>> > of
>> > common specific problems. Kind of like the FAQ, but less "how do I do
>> > this?"
>> > and more "It broke like X, how do I fix it?"
>> >
>> > The first article:
>> >
>> >
>> >
>> > It might get merged into the FAQ, I'm not sure at this stage.
>> >
>> > I'll start populating it as I see squid-users posts w/ solutions that
>> I
>> > think
>> > merit recording.
>> It overlaps with parts of the FAQ, but it seems like a good idea to me.
>> I'll try and add to it.
>> I suggest we use the "one topic-one page" approach, and then let the
>> wiki
>> engine add the glue.
> Ideally what would be nice is to let people be able to submit Wiki pages
> and let us "approve" them before they show up as live and accessible by
> all.
> Can the wiki software do that?
> I don't mind if people create new pages as long as they don't show up
> without approval.

Not that I know of; that would reqire a full-blown CMS engine.
I'll do some research, but I'm skeptic.

It's probably also overkill: the current policy (write-access requires
easily-given approval), together with the wiki's versioning capabilities
(to roll back unapproved changes) and page change monitoring, should be
adequate already.
We could promote contributions in the KB pages themselves (i.e. a standard
footer or something like that); maybe that'd help attract help.

Received on Thu Mar 01 2007 - 02:13:52 MST

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