[squid-users] Problem squid proxy

i got this error message when try to access this website eventhough i
didn't block the URL.
 

   http://esupport.progress.com/esupport/consumer/esupport.asp?id=GUID9010d0ba%5F223d%5F4de1%5F9ed7%5F467632a749c1&resource=&number=0&isExternal=0&nShowFacts=&nShowCause=&nShowChange=&nShowAddInfo=&activepage=statement.asp&bForceMatch=&strCurrentSymptom=&searchtype=normal&searchclass=QuickSearch&bnewsession=False&selecttype=match
 

   ERROR
   The requested URL could not be retrieved
 
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   While trying to retrieve the URL: http://esupport.progress.com/esupport/consumer/esupport.asp?
 
   The following error was encountered:
 
     a.. Access Denied.
     Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.
 
   Your cache administrator is root.
 

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   Generated Wed, 24 Mar 2004 07:13:13 GMT by proxy.likom.com.my (Squid/2.4.STABLE6)
 
Received on Wed Mar 24 2004 - 19:11:15 MST