Re: [squid-users] TCP_MISS/504 when accesing www.citibank.com

From: Amos Jeffries <squid3_at_treenet.co.nz>
Date: Wed, 09 Nov 2011 17:37:23 +1300

On 9/11/2011 12:29 a.m., feralert wrote:
> Hi all,
>
> I'm new on the list so hi everyone and please do excuse my english.
>
> And now down to bussiness :)
>
> Im having trouble accessing www.citibank.com with squid 2.7. I'm
> actually trying from two different platforms (Debian Lenny linux box
> running 2.7.STABLE3 and NetBSD running 2.7.STABLE7), using different
> connections to the internet and both getting weird results.
>
>
> * ) With the NetBSD machine:
>
> What i usually get in the browser is a " (110) Connection timed out",
> and a "TCP_MISS/504" in the servers logs.
>
>> While trying to retrieve the URL: http://www.citibank.com/
>> The following error was encountered:
>> Connection to 192.193.219.58 Failed
>> The system returned:
>> (110) Connection timed out
>> The remote host or network may be down. Please try the request again.
> 03:16:39 120355 10.5.5.236 TCP_MISS/504 1454 GET
> http://www.citibank.com/ - DIRECT/192.193.219.58 text/html
>
>
> But sometimes (ina very few rare occasions) it gets through and I see
> the following:
>
> 1320746405.173 15615 10.5.5.236 TCP_MISS/200 6985 CONNECT
> metrics1.citibank.com:443 - DIRECT/63.140.40.2 -
>
> And in the browser I see that I get redirected to
> "https://online.citibank.com/US/Welcome.c". From there on I have no
> trouble surfing the website. Also, if I try go directly to
> "https://online.citibank.com" works every time.
>
>
>
> * ) With the linux one:
>
> With this one I never gotten through (maybe I havent tried as many
> times), I also get the "Connection timed out" and "TCP_MISS/504", and
> also a"Zero Sized Reply" and a "TCP_MISS/502":
>
> The browser shows:
>
>> While trying to retrieve the URL: http://www.citibank.com/
>> The following error was encountered:
>> Zero Sized Reply
>> Squid did not receive any data for this request.
> And in the logs I get:
> 03:01:03 150396 10.5.5.236 TCP_MISS/502 1334 GET
> http://www.citibank.com/ - DIRECT/192.193.103.222 text/html
> 03:03:35 151215 10.5.5.236 TCP_MISS/504 1477 GET
> http://www.citibank.com/favicon.ico - DIRECT/192.193.103.222 text/html
>
>

These seems to be all symptoms of either TCP connection setup problems
or ICMP blocking. The "Zero Sized Reply" hints that it is more likely
MTU problems and ICMP blocking somewhere. Where Squid can locate and
send data to the server, but nothing comes back (ie the packet sent was
too big, but the ICMP reply telling the Squid machine to send smaller
packts never got delivered).

Amos
Received on Wed Nov 09 2011 - 04:37:30 MST

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