Re: "The users are getting dumber..."

From: David J N Begley <>
Date: Fri, 24 Apr 1998 08:58:39 +1000 (EST)

On Thu, 23 Apr 1998, John D. Hardin wrote:

> On Wed, 22 Apr 1998, David J N Begley wrote:
> > On Tue, 21 Apr 1998, Bill Wichers wrote:
> > > I know this is really scary, but I've had several users get confused when
> > > using the <> brackets. They don't understand that the text AND the
> > > brackets are to be replaced with the new string. I suggest not putting the
> > > email address in any brackets so that the users don't try sending email to
> > > "<help@for.dumb.users>".
> > Seems fair enough...
> Apart from the quotation marks, that *is* a valid email address.

I know, but as Bill indicated there's no point in confusing users (which
was the thrust of my original message); with or without the angle
brackets in the error message isn't really a make or break issue - as long
as there's a way for the user to clearly see the cache admin's email
address in case they need to copy/enter it into another application.


Received on Thu Apr 23 1998 - 16:08:03 MDT

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